Business Central Training That Actually Sticks: From Live Sessions to Certified Courses

ERP training doesn’t have to be boring. It also doesn’t have to involve a binder thick enough to double as a doorstop. If you’ve ever sat through a training session that left you more confused than confident, you’re not alone. We've been doing this a long time—back in the early Dynamics NAV days, training meant printed handouts, highlighters, and maybe a lunch if you were lucky.

Fast forward to today. Microsoft Dynamics 365 Business Central is a full cloud ERP system with a lot of power under the hood—and most teams are still trying to catch up. The good news? Training has come a long way, and we’ve been here for the whole ride.

At Elliott Clark Consulting, we help clients train smarter, faster, and in a way that actually works for the way people learn now.

We’ve Been Around Since Before It Was Called Business Central

We’ve worked with Dynamics NAV since version 1.0 (and called Navision)—back when it was still an accounting system with an ERP-sized attitude. Over the years, we’ve watched it evolve into Business Central: flexible, modern, cloud-based, and surprisingly user-friendly once you know your way around.

That evolution hasn’t just been on the product side. Training had to evolve too. And we’ve kept pace.

The Problem with Old-School ERP Training

Look, we’re not knocking classroom-style training. There’s a time and place for it. But most teams today don’t have the time to sit in a full-day session while someone clicks through screens at half-speed.

They also don’t want to call support whenever they forget how to reverse an invoice or reconcile inventory.

Modern Business Central training needs to be:

• Quick and accessible

• Role-based

• Focused on the “how” and the “why”

• Easy to reference later

That’s exactly how we build our training.

How We Do Business Central Training Differently

We don’t believe in one-size-fits-all. Different teams need different formats, and different users learn in different ways. That’s why we offer a three-tiered training model that covers all the bases:

Live Training

These sessions are customized to your environment, your team, and your processes. We walk through real-world scenarios using your data (or a sanitized version of it), so people aren’t just learning the system—they’re learning their system. We can do it on-site, virtual, or a mix of both.

Recorded Training

We build short, focused videos that walk through specific tasks like posting a sales invoice, applying a payment, or running a trial balance. These are perfect for onboarding, refreshers, or those “Wait, how do I do that again?” moments.

Users love having something they can rewind and revisit without needing to open a support ticket.

Online Courses (Coming Soon!)

We’re rolling out full course modules with quizzes, certifications, and progress tracking. Great for team leads who want to monitor adoption—and users who like to check the box and show what they’ve learned.

But Here’s the Real Secret Sauce…

Most training stops at “click here, then click there.” Ours doesn’t.

We make sure users understand what they’re doing, why it matters, and what can go wrong if they skip a step. For example, we don’t just show someone how to create a purchase invoice—we walk through the posting setup, explain how it hits the general ledger, and what to look for when reconciling accounts.

We bring in best practices from accounting, inventory, and manufacturing, depending on your industry. Because Business Central isn’t just software. It’s the system that runs your business. Oh yea, did we mention that we include Cheat Sheets on complex processes to help refresh your memory AFTER class.

One other ingredient in our secret sauce is WHEN the training occurs. During an implementation, training happens throughout the process. That allows your core super users to build on their knowledge over time. Making them extra experts. Post go live, we offer a large mix of classes that can be tailored to fit your needs and your team.

News Flash: YouTube Isn’t Going to Cut It

Sure, there are plenty of Business Central videos online. Some of them are even pretty good. But most are generic, many are outdated, or don’t match your setup.

Watching 3 random tutorials to figure out one process isn’t a good use of anyone’s time. YouTube is great for demos and learning what's possible, but it won't train your team.

We build training around your workflows, not just the standard demo data. And because we’ve done over 500 implementations, we know what to look out for—and what trips people up.

Good Training = Fewer Mistakes, Faster Adoption

When users are trained well, they ask better questions, make fewer errors, and stop relying on their neighbor’s cheat sheet to get through the day. You’ll spend less time fixing issues and more time using your ERP to actually make business decisions.

Training isn’t just about onboarding. It’s about reducing risk, improving accuracy, and building a team that actually likes using the system.

Ready to Level Up Your Business Central Training?

• Need help onboarding new users?

• Want fewer support calls and better adoption?

• Curious about building a full training plan with live and recorded content?

  
  

📅 Schedule a free training consult